In these Terms and Conditions, unless the context otherwise requires, the following expressions shall have the following meanings:

In these Terms and Conditions, unless the context otherwise requires:

• Words in the singular include the plural and vice versa
• References to persons include natural persons, corporate or unincorporated bodies
• References to statutes or statutory provisions include those statutes or provisions as amended, extended, or re-enacted
• Headings are for convenience only and shall not affect interpretation
• "Including" means including without limitation

All bookings are subject to availability and acceptance by Management. A booking is only confirmed when:

• Full payment or required deposit has been received
• Booking confirmation has been issued by Management
• Guest has provided valid identification details
• Guest has acknowledged acceptance of these Terms

All guests must meet the following requirements:

• Minimum age for booking: 18 years
• Valid government-issued photo identification required
• Foreign nationals must provide passport and valid visa
• Maximum occupancy per room must not be exceeded
• Any special requests must be confirmed in writing

For group bookings (5 or more rooms):

• 50% non-refundable deposit required at booking
• Balance due 30 days before arrival
• Rooming list required 14 days before arrival
• Additional security deposit may be required
• Special cancellation terms apply

Check-in time: 2:00 PM | Check-out time: 11:00 AM

• Early check-in before 10:00 AM: 100% room rate charge
• Early check-in 10:00 AM - 2:00 PM: 50% room rate charge
• Late check-out until 2:00 PM: 50% room rate charge
• Late check-out after 2:00 PM: 100% room rate charge
• All early/late requests subject to availability

At check-in, all guests must present:

• Original valid government-issued photo ID
• Booking confirmation/voucher
• Credit card for incidental authorization
• Foreign nationals: Original passport with valid visa
• Completed guest registration form

A security deposit is required at check-in:

Management accepts the following payment methods:

• Cash (Indian Rupees only)
• Credit Cards (Visa, MasterCard, RuPay)
• Debit Cards (Indian banks only)
• UPI Payments (PhonePe, Google Pay, Paytm)
• Bank Transfers (prior arrangement required)

All rates are quoted in Indian Rupees (INR) and include:

• 18% Goods and Services Tax (GST)
• Standard accommodation charges
• Basic breakfast (as specified in booking)

Additional charges apply for:

• Extra person (₹1,500 per night)
• Extra bed (₹2,000 per night)
• Additional meals and beverages
• Laundry and other services
• Special requests and amenities

Cancellation charges apply as follows:

• 48+ hours before check-in: Full refund
• 24-48 hours before check-in: 50% of total amount
• Less than 24 hours before check-in: No refund
• No-show: 100% of total amount charged
• Early departure: No refund for unused nights

During peak seasons and special periods:

• Festival periods: Non-refundable bookings
• Peak season (Dec-Feb): 7-day cancellation notice required
• Long weekends: 50% non-refundable deposit
• Special offers/promotions: Non-refundable

Booking modifications are subject to:

• Date changes: Subject to availability and rate differences
• Room type changes: Subject to availability and rate differences
• Guest name changes: ₹500 administrative fee
• Modification must be made at least 48 hours before arrival
• Last-minute modifications may be treated as cancellations

Guests must adhere to the following conduct standards:

• Respect other guests' privacy and peace
• Maintain appropriate noise levels at all times
• No disruptive behavior in common areas
• Follow staff instructions promptly
• Comply with all house rules and regulations

The following conduct is strictly prohibited:

• Use of drugs or illegal substances
• Excessive alcohol consumption leading to intoxication
• Abusive language or aggressive behavior
• Smoking/vaping in non-designated areas
• Vandalism or damage to property
• Illegal activities of any kind
• Disturbing other guests after 11:00 PM

Guests agree to the following room usage terms:

• Maximum room occupancy strictly enforced
• No cooking appliances allowed in rooms
• No smoking/vaping inside rooms
• No food or beverages in bedrooms
• No pets allowed (except service animals with prior notice)
• Room inventory must be maintained intact

Usage of common areas is subject to:

• Swimming pool: 7:00 AM - 8:00 PM only
• No glassware in pool area
• No alcohol consumption near pool
• Garden areas: No smoking or alcohol
• Common areas must be vacated by 11:00 PM
• Proper attire required in all common areas

Management's liability is limited as follows:

• Not liable for theft, loss, or damage to guest belongings
• Not liable for personal injury except due to proven negligence
• Maximum liability limited to room charges paid
• Not liable for consequential or indirect damages
• Parking area: Vehicles and contents at owner's risk

Guests are responsible for:

• Securing personal belongings at all times
• Any damage to property caused by themselves or their visitors
• Medical expenses for any injuries sustained
• Compliance with all applicable laws and regulations
• Behavior of all persons in their booking

Force Majeure events include but are not limited to:

• Natural disasters (earthquakes, floods, storms)
• Acts of war, terrorism, or civil unrest
• Government actions, travel restrictions, or advisories
• Epidemics, pandemics, or health emergencies
• Strikes, lockouts, or labor disputes
• Utility failures beyond our control

In case of Force Majeure:

• Management may cancel bookings without liability
• Refunds at Management's discretion only
• Alternative dates may be offered subject to availability
• No compensation for additional expenses incurred
• Guests must comply with government advisories

Management collects the following information:

• Personal identification details
• Contact information
• Payment details
• Government ID information
• Stay preferences and history

Collected data is used for:

• Booking processing and administration
• Legal compliance (government regulations)
• Service improvement
• Marketing communications (with consent)
• Security purposes

These Terms and Conditions are governed by:

• Laws of India
• Laws of the State of Karnataka
• Relevant hospitality regulations
• Consumer protection laws

All disputes shall be subject to:

• Exclusive jurisdiction of courts in Chikkamagaluru, Karnataka
• Indian legal procedures
• English as the language of proceedings
• Mediation encouraged before litigation

Management reserves the right to:

• Amend these Terms at any time
• Update policies without prior notice
• Change rates and charges
• Modify services and amenities

Amendments apply:

• Immediately upon publication for new bookings
• To existing bookings if practical and reasonable
• Guests bound by terms in effect at time of booking
• Major changes communicated where possible